Accessibility

What we do

• Every page has a skip link, real headings and landmarks, and works with the keyboard alone.
• Every form field has a label, and errors are announced to screen readers.
• Text and controls meet AA color contrast, and nothing is signaled by color alone.
• Pages reflow on a phone and at 200 percent zoom, and zoom is never blocked.
• Your ticket is a QR code and also a plain text code a person at the door can type in, so a ticket never depends on being able to see or show an image.
• Motion is reduced for people who ask their device to reduce it.
• We check new pages against WCAG 2.1 AA before they go live.

Known limits

• Show posters are uploaded by promoters and venues. The event title, date, venue, price and lineup are always on the page as text, so nothing on a poster is the only source of information.
• Payment happens on a page hosted by Stripe, which publishes its own accessibility information.
• The door scanner uses a phone camera. Door staff can type the code instead.

Get a ticket from a person

If anything on this site gets in your way, write to grant.loudandheavybooking@gmail.com. A person will sell you the ticket at the same price, put your name on the list, or fix the problem. We answer within two business days.

At the venue

Rooms vary. If you need step free entry, a seat, or a companion ticket, contact us before the show and we will arrange it with the venue.

Tell us what is broken

Tell us the page and what happened, and what assistive technology you use if you can. We log every report and aim to fix blocking problems within ten business days. Contact: grant.loudandheavybooking@gmail.com, or 5THN Music LLC, 818 SW 7th Avenue, Amarillo, TX 79101.